Our First Rate 4×4 SAX Suspension Service in Richmond

Are you worried that your vehicle will keep you in “suspense” when it is not running smoothly? Then you need to head on over to Richmond Car Care, and we will provide your car with the most thorough suspension service in Melbourne.

What our service can do for you

Renowned all over the world as a leader in suspension innovation, 4×4 SAX suspension offers a strong leaf spring system for one of the most comfortable rides in the on the planet. The advanced Three Stage Dynamic Spring (3SDS) is their post popular product featuring dynamic adjustment with preloaded tension allowing for a smooth ride regardless of whether your vehicle is fully laden or empty.

We offer a full range of 4×4 SAX services at Richmond Car Care to help you properly maintain your off-roading vehicle. Whether you require a repair after sustaining some damage or your vehicle needs regular maintenance – we can help.

Here at Richmond Car Care, we are able to offer you a wide range of services. Our expert mechanics are all fully qualified and take customer care seriously. We aim to provide a friendly and attentive repairs to your vehicle on time, every time.

If you would like to book an appointment at Richmond Car Care, then simply give us a call on today on (03) 9428 5693 or contact us via our online enquiry form. We offer a fast service that will get you back out exploring the great off-roading opportunities Victoria has to offer in no time.

Google Rating

4.5

Based on 141 reviews

Richmond Automotive

4.5

Jake Hamer

21:02 27 Nov 23

Was very helpful with questions and queries, when I took my car in for a quick look. Definitely use again!

Yoon Meng Loh

20:43 26 Nov 23

Another car smashed into my front and left my bumper and front lights dangling, really awful. It was on Saturday in Toorak and very difficult to find an open mechanic to fix my car. My girlfriend recommended I go to Richmond Automotive. I sent my car there at 1:00pm and Bill and George were done fixing and touching up my smashed car by 3:30pm. Bill was quick to assess the damage and told me on the spot what options I had. I opted for the more affordable option to just fasten everything back together and touched up the front to make it look alright, the outcome was pretty impressive for what was given to him, and he only charged me $350 which was so worth it and also done within 3 hours on a Saturday! Simply amazing having you guys open on that day in that location, so convenient as well next to East Richmond Station and the Chapel Street tram line nearby.

Ojesh Agrawal

13:30 26 Nov 23

As international students, we foundexceptional service at Richmond Automotive. The mechanic not only provided an excellent Roadworthy Certificate (RWC) for our car but also took time to explain the nuances of local car services. Their patience, clarity, and genuine care were remarkable. The work quality was excellent, ensuring our car's safety and reliability. Fair pricing and a friendly approach made our experienceeven better. It's rare to find such sincerity and dedication in the service industry Highly recommended for anyone seeking honest, top-quality car service. All the best Bill.(The suzuki man)

Christine Politis

09:09 23 Nov 23

Great, honest and super skilled guys. Best mechanics in Melbourne!

go get that life

01:21 09 Nov 23

Highly recommend using their services!My friend and I found them to be very knowledgeable and professional. Quick and easy service, we will definitely be back.

Belen Gutierrez

01:18 09 Nov 23

Really helpful and professional. Highly recommended.

Josh Grant

02:05 27 Oct 23

I would highly recommend. The mechanic helped me out when I was really in need. My front window was stuck and I couldn’t get it back up, he stopped what he was doing to help me right away and free of charge. A much nicer experience than the other garages I had visited before hand.

Eryn Elger

02:18 26 Oct 23

Bill was very helpful and was kind enough to squeeze me in without an appointment to check over my car! He was very helpful throughout the process I’ll definitely be back for a service in the future.

Ali Pollard

08:55 17 Oct 23

Bill was incredibly helpful diagnosing the problem with my van. His knowledge was evident from the moment we started talking on the phone. I highly recommend this business.

Benjamin Jackson

03:02 12 Oct 23

Tell what want, they deliver and get the work done ASAP! Brilliant!

Abi May

07:13 04 Oct 23

Legends!!!These guys were unable to help me with what I was after, however pointed me in the right direction and recommended another mechanic to help with the work. I had been driving around melbourne getting no where, being over quoted and taken the Mickey off. These guys are trust worthy and only happy to take the time to help, provided me the advice and a solution. My VW van has never driven so good, and was fixed at an extremely reasonable price in the end.

Aaron Pisani

10:54 28 Sep 23

Changed the strut on my cab causing me issues for weeks on a Saturday afternoon!

Maria H

08:47 22 Sep 23

Highly recommend this mechanic shop. Good honest and high quality work. Bill and the team really helped me get my Yaris running well again, found the issues, fixed perfectly, didn’t over quote and honest feedback throughout. Just good old fashioned quality service.

Dr Taylah Locastro

01:15 30 Aug 23

I used this company for a car road worthy before registration - fast, efficient and friendly. Much better experience here, than at other local mechanics. Will definitely come here again!

Mir

01:11 24 Aug 23

Gave these guys a call a few months ago as my brakes were squeeking. They organised to have a look the next day. I came back after they investigated and said it wasn't a major brake issue ,they are just noisy. I expected to pay for their time, however they didn't charge me! Very kind of them.

Felipe Pulido Díaz

07:34 28 Jun 23

Bill and his Workshop… perfect place to make services and all that your car need. Bill is good person very trustworthy. I’m really grateful

Sue Hoiles

07:20 06 Jun 23

Had my car rwc completed here. Fast efficient and friendly service. Highly recommend

Sludge Toxic

04:56 03 Jun 23

Excellent customer service, I call for a enquiry and they take the time to explain me everything.

Jason Andor

01:38 05 May 23

I thought I needed some work done on my breaks and took the car to Richmond Automotive. I discovered the brakes were good and there were no issues. Really great friendly service! Couldn’t recommend them highly enough. They are always prompt on contact and don’t do work when it’s not required.

Jack Ferrari

23:19 27 Apr 23

Bill was extremely accommodating in squeezing me in for a last minute road worthy and I couldn't have been more impressed with his service. Will definitely be back for my next service and any work needed on all our cars

Reagan

21:58 29 Mar 23

I gave these guys a call after seeing so many positive reviews. I don’t know much about cars and could have been fooled but Bill was very helpful & knowledgeable on the phone & when seeing the car explained the issue to me and explained how I could easily fix it myself. He did not change me. This will be my mechanic moving forward 👍 Classic 5star customer service

Sara

05:32 07 Mar 23

Very nice and fair people!

Jess Miller

23:35 15 Feb 23

Well priced and gave good advice

Justin Daigle

00:14 19 Jan 23

Very helpful when I went in with no booking late on a Saturday evening. Was able to sort the issue out and be gone within 10 minutes.

Emeline Gallard

03:36 19 Dec 22

Thank you for taking the time to check my car!! I called because I thought I had a problem with my car. The owner offered to drive my car to understand the sound I was hearing. He checked my car, explained the sound to me and gave me good advise without charging me.Amazing

Admasu Asfaw

01:04 08 Dec 22

Great service. My car had various problems, and I took it to Richmond Automotive. It has been checked exhaustively and fixed all issues by these experienced and friendly mechanics. In addition, the mechanics are very supportive, and they even came to the place where I pulled over my car and fixed issues in the engine. Their service charge is very cheap compared to the services they provide.

Sepehr Ara

08:13 19 Nov 22

I went there on a Saturday needing help with locating the engine number.Staff were friendly, helped me with locating and cleaning the engine number and didn’t charge anything.

Liv St Aubyn

20:48 25 Oct 22

Bill was super helpful! I took my car in for a suspected fault and he took it for a drive, didn't charge me anything and took the time to explain things afterwards. He was happy for me to drop my car off with him at a moments notice and just a really nice person to deal with overall. Thanks, Bill!

camille de reynal

04:39 22 Oct 22

Excellent garage ! ils sont à notre écoute et professionnel !Ils nous ont sauvé lors d’un checking pour l’achat d’un VAN qui était en réalité une épave.C’est un garage de confiance, ils prennent le temps de nous expliquer tout ce dont nous avons besoin !Nous avions régulièrement des questions, lorsque nous passions les voir ils étaient toujours à notre écoute.Allez-y les yeux fermés.

Tam Salmon

06:48 01 Oct 22

Amazingly helpful and understanding of all car maintenance knowledge levels. I'll be going here for everything car related from now on and I'll be recommending them to everyone

Kirstin Gollings

11:46 16 Sep 22

Excellent service, quick turnaround and a fair price. Thanks Bill

Imran Kothia

05:59 03 Sep 22

Quick service, fair price and a great conversation.

Tony Freeman

11:06 12 Jun 22

Bill always does a prompt and quick job.

Tomer Chen

07:09 26 May 22

Tim B

05:51 27 Mar 22

Friendly team, the guys fit me in at super short notice when I needed help swapping my plates over and their prices are fair.

Nick Hall

02:58 26 Feb 22

Bill was incredibly helpful and didn’t charge me anything! I had a specific issue that I didn’t know how to solve and he spent time talking me through how to fix it over the phone. He even got me to send pictures and called me back. Then once we knew what it was he recommended who could fix it because it wasn’t what he did.If you have any question, honestly just give this guy a call!

Steph Easting

05:52 24 Feb 22

This place is the best! The guys are so friendly and really helped me out with my road worthy! The job was done so quickly and when I needed help with a few other bits they helped me out no problem!Also had great chats in the office! Haha ! Thanks guys! Steph

George Wine Valley Tours

10:27 14 Dec 21

I always used Richmond Automotive from the day they opened in the mid 80's , reliable and old school knowledge of carburettors and analysing issues.

Liam Parks

07:18 07 Dec 21

Good service and lots of help

Nicola Peart

07:14 16 Sep 21

The team at richmond automotives helped us in a time desperation with a clutch problem on our way to a holiday just before their shop was closing for the day. We cant thank them enough for their advice, time and kindness. Thanks guys!

tim hall

01:05 08 Sep 21

Siriwan Waekphakwaen

05:57 06 Sep 21

Bill was really lovely and helpful. Called in couple hours before going in to see him and explained clearly what the problem was and how he will fix it. Highly recommend

Cian McGovern

09:20 27 Aug 21

Called at 1pm, got a booking for 4:30pm, and my car was serviced by 6pm all on the same day! Top quality service and would highly recommend.

Jason Tresize

05:33 12 Aug 21

Very nice people who diagnosed a wheel bearing issue promptly. Highly recommended and very professional

Juan Pablo Torres

23:38 08 Aug 21

Last time I went and this guy Billy was so helpful and straight to the point. Very respectful with your time and honest guy. Very happy with this service

Rufus O'Brien

06:43 13 Jul 21

James Peterson

09:34 10 Jul 21

Victoria Mockler

11:26 01 Jul 21

Awesome service. I took my car in for an expected fault and Bill took it for a spin to check if anything was wrong - it wasn’t! He didn’t charge me a thing, but very kind of him to double check (and give me tips about petrol, cleaning and tyre pressure!) I’ll be back for a full service. Thanks!

Jack Gorman

07:29 28 Jun 21

Great fella,helped us with getting a roed worthy cert.

siddharth sharda

02:42 26 Jun 21

Kate Jones

00:57 25 Jun 21

Bill was incredibly helpful with fixing my car in a timely manner. Communicated well and very efficient. Bill was kind and very professional highly recommend!

Soy

10:42 24 Jun 21

Great service, booked me in despite being busy and was very prompt with their service.

di erlichman

01:31 12 Jun 21

Immediate and friendly service when I dropped in for an urgent oil top up without booking. Bill gave me loads of good advice about the car. Highly recommend!.

Shenae Cal

04:28 17 May 21

Can highly recommend Richmond Automotive. The team were super helpful when my car broke down late on a Saturday afternoon. Throughout the week they made regular contact, they are a very friendly team and super professional!

Blair Friedrich

13:29 30 Apr 21

Frenchie Frog

06:17 30 Apr 21

Brought it at 2pm got it fixed at 3pm.Affordable, reliable, quick, high work and customer etic, went above and beyond,Thanks Bill

Joanne Taylor

05:54 29 Apr 21

Couldn't say enough about Bill and the guys at Richmond Automotive. Super professional, well prices and customer service was 2nd to none

Michael Petchkovsky

22:35 31 Mar 21

When I had a complete engine failure in Melbourne, visiting from Sydney, Richmond Automotive was recommended to me by a trusted local. Bill and his crew looked after me, making me feel like I was with my most trusted and professional mechanics at home. Bill kindly stayed back after hours waiting for the tow truck, diagnosed the problem on the spot and ran me through all my options. Richmond Automotive went all the way to liaise with NRMA to arrange delivery of my vehicle back to Sydney as well. If I lived in Melbourne I would want Richmond Automotive looking after my car full time! Friendly and professional and efficient to the max, they are the best.

Bastien Chaumel

23:51 16 Mar 21

Really professional and convenient. I went for a rwc and a few repairs, and they've done an amazing job everytime! I highly recommend richmond automotive

Aidan Efron

04:33 27 Feb 21

Bill went out of his way to give me some advice on my car. He was very professional and honest. Good bloke

Catarina Gouveia

00:01 18 Feb 21

Great people! Really happy with the service ☺️

David Ferguson

05:07 09 Feb 21

Had a noise issue coming from the car. The staff at Richmond Automotive investigated the issue and advised me of the repair options all without charge. Honest and open advice. Thanks you for your time. Much appreciated!

Barry O'Connell

04:10 14 Dec 20

Excellent service super nice fella.

Scott Wackrow

21:46 10 Dec 20

Sarah Horvath

01:49 30 Nov 20

Great service

Tim Potter

10:08 29 Nov 20

Genuinely helpful and knowledgeable. They went the extra mile, know cars and got us sorted straight away.

Georgia Duncan

19:43 26 Nov 20

Wonderful help, after car issues. Went above and beyond, with quotes, options and even storage of my car. More than recommend, and will be going back in future with my replacement car. 5 stars for these great guys!

Edward Uy

07:47 11 Nov 20

Sebastian K (Seb)

01:29 06 Nov 20

Very friendly owner who provided us with free advice on a Saturday about our car troubles.

Alec Van Cleve

22:12 31 Oct 20

Outstanding service! Was very informative of everything I needed to know. Was nice and quick as well. Will continue to come back time and time again anytime something is needed. 10/10

Michaela Pollock

06:25 27 Oct 20

I had a really lovely experience with these guys! I had an issue with my car making an odd noise as I drove home from work and they fixed it immediately. Very helpful and very friendly. Would highly recommend.

DM FS

22:44 25 Oct 20

Sheree Matthews

22:03 13 Oct 20

Great experience with Richmond Automotive. They helped me out on a long term issue with my generator and remained patient and professional. I recommend them and shall seek their services in the future.

Andrew Kim

03:27 13 Oct 20

Arch looked after us. Highly recommended. Great service.

John XU

03:00 03 Oct 20

Friendly staff

Shankaboot W

05:40 28 Sep 20

It’s trustworthy and a lot of experiences and knowledge in the Mechanics services.

matt coolican

19:40 16 Sep 20

Took Bill my car to get ready for a road worthy before selling and he did a great job.

Jesse Wilson

06:41 12 Sep 20

One of the BEST specialized mechanics around Melbourne. Highly reccomend! Friendly and helpful service from a genuine guy. Bill will take care of you at Richmond Automotive!

Mike Aziz

02:24 09 Sep 20

Seriously these guys are amazing !!! SUPER HELPFUL ! I went for a roadworthy they discovered some issues and gave me super fair quotes because they totally understood my situation and were absolutely helpful. They gave me different options on what to do even tho it wasn’t for their profit, they really showed empathy THANK YOU SO MUCH !!!! Hard to find mechanic as good and especially HONEST as these guys, thank you again and all the best.

Harjot Minhas

02:21 25 Jul 20

I needed licences plates installed and Bill took me in short notice on a weekend and did it free of charge - greatly appreciated the service

Ally Kilpatrick

01:38 25 Jul 20

Fantastic service, would highly recommend they are always happy to help out anyway they can. I wouldn’t take my car anywhere else now.

Ben Bryan

07:22 20 Jul 20

These guys are the best in the business. If they can't fix it no one can.

Rhys F

01:06 02 Jul 20

I had an issue with my car speedo not working. I callled up Richmond Automotive and they promptly saw to my car. Luckily the issue was fixed then and there with no out of pocket expenses! I recommend taking your car to Bill and his team for great advice and timely service.

Farouk Grira

03:45 20 Jun 20

Nice service, very helpful staff

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