Was very helpful with questions and queries, when I took my car in for a quick look. Definitely use again!
Yoon Meng Loh
20:43 26 Nov 23
Another car smashed into my front and left my bumper and front lights dangling, really awful. It was on Saturday in Toorak and very difficult to find an open mechanic to fix my car. My girlfriend recommended I go to Richmond Automotive. I sent my car there at 1:00pm and Bill and George were done fixing and touching up my smashed car by 3:30pm. Bill was quick to assess the damage and told me on the spot what options I had. I opted for the more affordable option to just fasten everything back together and touched up the front to make it look alright, the outcome was pretty impressive for what was given to him, and he only charged me $350 which was so worth it and also done within 3 hours on a Saturday! Simply amazing having you guys open on that day in that location, so convenient as well next to East Richmond Station and the Chapel Street tram line nearby.
Ojesh Agrawal
13:30 26 Nov 23
As international students, we foundexceptional service at Richmond Automotive. The mechanic not only provided an excellent Roadworthy Certificate (RWC) for our car but also took time to explain the nuances of local car services. Their patience, clarity, and genuine care were remarkable. The work quality was excellent, ensuring our car's safety and reliability. Fair pricing and a friendly approach made our experienceeven better. It's rare to find such sincerity and dedication in the service industry Highly recommended for anyone seeking honest, top-quality car service. All the best Bill.(The suzuki man)
Christine Politis
09:09 23 Nov 23
Great, honest and super skilled guys. Best mechanics in Melbourne!
go get that life
01:21 09 Nov 23
Highly recommend using their services!My friend and I found them to be very knowledgeable and professional. Quick and easy service, we will definitely be back.
Belen Gutierrez
01:18 09 Nov 23
Really helpful and professional. Highly recommended.
Josh Grant
02:05 27 Oct 23
I would highly recommend. The mechanic helped me out when I was really in need. My front window was stuck and I couldn’t get it back up, he stopped what he was doing to help me right away and free of charge. A much nicer experience than the other garages I had visited before hand.
Eryn Elger
02:18 26 Oct 23
Bill was very helpful and was kind enough to squeeze me in without an appointment to check over my car! He was very helpful throughout the process I’ll definitely be back for a service in the future.
Ali Pollard
08:55 17 Oct 23
Bill was incredibly helpful diagnosing the problem with my van. His knowledge was evident from the moment we started talking on the phone. I highly recommend this business.
Benjamin Jackson
03:02 12 Oct 23
Tell what want, they deliver and get the work done ASAP! Brilliant!
Abi May
07:13 04 Oct 23
Legends!!!These guys were unable to help me with what I was after, however pointed me in the right direction and recommended another mechanic to help with the work. I had been driving around melbourne getting no where, being over quoted and taken the Mickey off. These guys are trust worthy and only happy to take the time to help, provided me the advice and a solution. My VW van has never driven so good, and was fixed at an extremely reasonable price in the end.
Aaron Pisani
10:54 28 Sep 23
Changed the strut on my cab causing me issues for weeks on a Saturday afternoon!
Maria H
08:47 22 Sep 23
Highly recommend this mechanic shop. Good honest and high quality work. Bill and the team really helped me get my Yaris running well again, found the issues, fixed perfectly, didn’t over quote and honest feedback throughout. Just good old fashioned quality service.
Dr Taylah Locastro
01:15 30 Aug 23
I used this company for a car road worthy before registration - fast, efficient and friendly. Much better experience here, than at other local mechanics. Will definitely come here again!
Mir
01:11 24 Aug 23
Gave these guys a call a few months ago as my brakes were squeeking. They organised to have a look the next day. I came back after they investigated and said it wasn't a major brake issue ,they are just noisy. I expected to pay for their time, however they didn't charge me! Very kind of them.
Felipe Pulido Díaz
07:34 28 Jun 23
Bill and his Workshop… perfect place to make services and all that your car need. Bill is good person very trustworthy. I’m really grateful
Sue Hoiles
07:20 06 Jun 23
Had my car rwc completed here. Fast efficient and friendly service. Highly recommend
Sludge Toxic
04:56 03 Jun 23
Excellent customer service, I call for a enquiry and they take the time to explain me everything.
Jason Andor
01:38 05 May 23
I thought I needed some work done on my breaks and took the car to Richmond Automotive. I discovered the brakes were good and there were no issues. Really great friendly service! Couldn’t recommend them highly enough. They are always prompt on contact and don’t do work when it’s not required.
Jack Ferrari
23:19 27 Apr 23
Bill was extremely accommodating in squeezing me in for a last minute road worthy and I couldn't have been more impressed with his service. Will definitely be back for my next service and any work needed on all our cars
Reagan
21:58 29 Mar 23
I gave these guys a call after seeing so many positive reviews. I don’t know much about cars and could have been fooled but Bill was very helpful & knowledgeable on the phone & when seeing the car explained the issue to me and explained how I could easily fix it myself. He did not change me. This will be my mechanic moving forward 👍 Classic 5star customer service
Sara
05:32 07 Mar 23
Very nice and fair people!
Jess Miller
23:35 15 Feb 23
Well priced and gave good advice
Justin Daigle
00:14 19 Jan 23
Very helpful when I went in with no booking late on a Saturday evening. Was able to sort the issue out and be gone within 10 minutes.
Emeline Gallard
03:36 19 Dec 22
Thank you for taking the time to check my car!! I called because I thought I had a problem with my car. The owner offered to drive my car to understand the sound I was hearing. He checked my car, explained the sound to me and gave me good advise without charging me.Amazing
Admasu Asfaw
01:04 08 Dec 22
Great service. My car had various problems, and I took it to Richmond Automotive. It has been checked exhaustively and fixed all issues by these experienced and friendly mechanics. In addition, the mechanics are very supportive, and they even came to the place where I pulled over my car and fixed issues in the engine. Their service charge is very cheap compared to the services they provide.
Sepehr Ara
08:13 19 Nov 22
I went there on a Saturday needing help with locating the engine number.Staff were friendly, helped me with locating and cleaning the engine number and didn’t charge anything.
Liv St Aubyn
20:48 25 Oct 22
Bill was super helpful! I took my car in for a suspected fault and he took it for a drive, didn't charge me anything and took the time to explain things afterwards. He was happy for me to drop my car off with him at a moments notice and just a really nice person to deal with overall. Thanks, Bill!
camille de reynal
04:39 22 Oct 22
Excellent garage ! ils sont à notre écoute et professionnel !Ils nous ont sauvé lors d’un checking pour l’achat d’un VAN qui était en réalité une épave.C’est un garage de confiance, ils prennent le temps de nous expliquer tout ce dont nous avons besoin !Nous avions régulièrement des questions, lorsque nous passions les voir ils étaient toujours à notre écoute.Allez-y les yeux fermés.
Tam Salmon
06:48 01 Oct 22
Amazingly helpful and understanding of all car maintenance knowledge levels. I'll be going here for everything car related from now on and I'll be recommending them to everyone
Kirstin Gollings
11:46 16 Sep 22
Excellent service, quick turnaround and a fair price. Thanks Bill
Imran Kothia
05:59 03 Sep 22
Quick service, fair price and a great conversation.
Tony Freeman
11:06 12 Jun 22
Bill always does a prompt and quick job.
Tomer Chen
07:09 26 May 22
Tim B
05:51 27 Mar 22
Friendly team, the guys fit me in at super short notice when I needed help swapping my plates over and their prices are fair.
Nick Hall
02:58 26 Feb 22
Bill was incredibly helpful and didn’t charge me anything! I had a specific issue that I didn’t know how to solve and he spent time talking me through how to fix it over the phone. He even got me to send pictures and called me back. Then once we knew what it was he recommended who could fix it because it wasn’t what he did.If you have any question, honestly just give this guy a call!
Steph Easting
05:52 24 Feb 22
This place is the best! The guys are so friendly and really helped me out with my road worthy! The job was done so quickly and when I needed help with a few other bits they helped me out no problem!Also had great chats in the office! Haha ! Thanks guys! Steph
George Wine Valley Tours
10:27 14 Dec 21
I always used Richmond Automotive from the day they opened in the mid 80's , reliable and old school knowledge of carburettors and analysing issues.
Liam Parks
07:18 07 Dec 21
Good service and lots of help
Nicola Peart
07:14 16 Sep 21
The team at richmond automotives helped us in a time desperation with a clutch problem on our way to a holiday just before their shop was closing for the day. We cant thank them enough for their advice, time and kindness. Thanks guys!
tim hall
01:05 08 Sep 21
Siriwan Waekphakwaen
05:57 06 Sep 21
Bill was really lovely and helpful. Called in couple hours before going in to see him and explained clearly what the problem was and how he will fix it. Highly recommend
Cian McGovern
09:20 27 Aug 21
Called at 1pm, got a booking for 4:30pm, and my car was serviced by 6pm all on the same day! Top quality service and would highly recommend.
Jason Tresize
05:33 12 Aug 21
Very nice people who diagnosed a wheel bearing issue promptly. Highly recommended and very professional
Juan Pablo Torres
23:38 08 Aug 21
Last time I went and this guy Billy was so helpful and straight to the point. Very respectful with your time and honest guy. Very happy with this service
Rufus O'Brien
06:43 13 Jul 21
James Peterson
09:34 10 Jul 21
Victoria Mockler
11:26 01 Jul 21
Awesome service. I took my car in for an expected fault and Bill took it for a spin to check if anything was wrong - it wasn’t! He didn’t charge me a thing, but very kind of him to double check (and give me tips about petrol, cleaning and tyre pressure!) I’ll be back for a full service. Thanks!
Jack Gorman
07:29 28 Jun 21
Great fella,helped us with getting a roed worthy cert.
siddharth sharda
02:42 26 Jun 21
Kate Jones
00:57 25 Jun 21
Bill was incredibly helpful with fixing my car in a timely manner. Communicated well and very efficient. Bill was kind and very professional highly recommend!
Soy
10:42 24 Jun 21
Great service, booked me in despite being busy and was very prompt with their service.
di erlichman
01:31 12 Jun 21
Immediate and friendly service when I dropped in for an urgent oil top up without booking. Bill gave me loads of good advice about the car. Highly recommend!.
Shenae Cal
04:28 17 May 21
Can highly recommend Richmond Automotive. The team were super helpful when my car broke down late on a Saturday afternoon. Throughout the week they made regular contact, they are a very friendly team and super professional!
Blair Friedrich
13:29 30 Apr 21
Frenchie Frog
06:17 30 Apr 21
Brought it at 2pm got it fixed at 3pm.Affordable, reliable, quick, high work and customer etic, went above and beyond,Thanks Bill
Joanne Taylor
05:54 29 Apr 21
Couldn't say enough about Bill and the guys at Richmond Automotive. Super professional, well prices and customer service was 2nd to none
Michael Petchkovsky
22:35 31 Mar 21
When I had a complete engine failure in Melbourne, visiting from Sydney, Richmond Automotive was recommended to me by a trusted local. Bill and his crew looked after me, making me feel like I was with my most trusted and professional mechanics at home. Bill kindly stayed back after hours waiting for the tow truck, diagnosed the problem on the spot and ran me through all my options. Richmond Automotive went all the way to liaise with NRMA to arrange delivery of my vehicle back to Sydney as well. If I lived in Melbourne I would want Richmond Automotive looking after my car full time! Friendly and professional and efficient to the max, they are the best.
Bastien Chaumel
23:51 16 Mar 21
Really professional and convenient. I went for a rwc and a few repairs, and they've done an amazing job everytime! I highly recommend richmond automotive
Aidan Efron
04:33 27 Feb 21
Bill went out of his way to give me some advice on my car. He was very professional and honest. Good bloke
Catarina Gouveia
00:01 18 Feb 21
Great people! Really happy with the service ☺️
David Ferguson
05:07 09 Feb 21
Had a noise issue coming from the car. The staff at Richmond Automotive investigated the issue and advised me of the repair options all without charge. Honest and open advice. Thanks you for your time. Much appreciated!
Barry O'Connell
04:10 14 Dec 20
Excellent service super nice fella.
Scott Wackrow
21:46 10 Dec 20
Sarah Horvath
01:49 30 Nov 20
Great service
Tim Potter
10:08 29 Nov 20
Genuinely helpful and knowledgeable. They went the extra mile, know cars and got us sorted straight away.
Georgia Duncan
19:43 26 Nov 20
Wonderful help, after car issues. Went above and beyond, with quotes, options and even storage of my car. More than recommend, and will be going back in future with my replacement car. 5 stars for these great guys!
Edward Uy
07:47 11 Nov 20
Sebastian K (Seb)
01:29 06 Nov 20
Very friendly owner who provided us with free advice on a Saturday about our car troubles.
Alec Van Cleve
22:12 31 Oct 20
Outstanding service! Was very informative of everything I needed to know. Was nice and quick as well. Will continue to come back time and time again anytime something is needed. 10/10
Michaela Pollock
06:25 27 Oct 20
I had a really lovely experience with these guys! I had an issue with my car making an odd noise as I drove home from work and they fixed it immediately. Very helpful and very friendly. Would highly recommend.
DM FS
22:44 25 Oct 20
Sheree Matthews
22:03 13 Oct 20
Great experience with Richmond Automotive. They helped me out on a long term issue with my generator and remained patient and professional. I recommend them and shall seek their services in the future.
Andrew Kim
03:27 13 Oct 20
Arch looked after us. Highly recommended. Great service.
John XU
03:00 03 Oct 20
Friendly staff
Shankaboot W
05:40 28 Sep 20
It’s trustworthy and a lot of experiences and knowledge in the Mechanics services.
matt coolican
19:40 16 Sep 20
Took Bill my car to get ready for a road worthy before selling and he did a great job.
Jesse Wilson
06:41 12 Sep 20
One of the BEST specialized mechanics around Melbourne. Highly reccomend! Friendly and helpful service from a genuine guy. Bill will take care of you at Richmond Automotive!
Mike Aziz
02:24 09 Sep 20
Seriously these guys are amazing !!! SUPER HELPFUL ! I went for a roadworthy they discovered some issues and gave me super fair quotes because they totally understood my situation and were absolutely helpful. They gave me different options on what to do even tho it wasn’t for their profit, they really showed empathy THANK YOU SO MUCH !!!! Hard to find mechanic as good and especially HONEST as these guys, thank you again and all the best.
Harjot Minhas
02:21 25 Jul 20
I needed licences plates installed and Bill took me in short notice on a weekend and did it free of charge - greatly appreciated the service
Ally Kilpatrick
01:38 25 Jul 20
Fantastic service, would highly recommend they are always happy to help out anyway they can. I wouldn’t take my car anywhere else now.
Ben Bryan
07:22 20 Jul 20
These guys are the best in the business. If they can't fix it no one can.
Rhys F
01:06 02 Jul 20
I had an issue with my car speedo not working. I callled up Richmond Automotive and they promptly saw to my car. Luckily the issue was fixed then and there with no out of pocket expenses! I recommend taking your car to Bill and his team for great advice and timely service.
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